We have drive-through restaurants, banks, and pharmacies, so why not drive-through emergency rooms? Stanford Hospital has begun tackling that question with test trials this year. In June, the hospital set up a simulated drive-through emergency department in a parking garage, complete with cars and fictional patients. The goal: to test if this method of seeing patients during a pandemic or bioterror attack would be feasible.
The impetus for the experiment was the overburdening of emergency rooms that commonly occurs during flu outbreaks, when people without insurance or primary care providers have no other recourse. During the test, the fake patients were assigned different symptoms and levels of sickness, so that the triage efforts of the staff could be tested. First, as cars entered the facility, patients were registered. Then the cars stopped at a station where patients’ vitals and medical history were taken. After that, doctors at the next station made a diagnosis and either admitted them to the hospital or routed them somewhere else.
The results of the experiment showed that patients experienced wait times 1.5 hours shorter than similar ones would have experienced in a traditional emergency room. Additionally, keeping patients in their cars isolates them so that illnesses are less likely to spread among potential patients. The trial went smoothly enough that the Stanford doctors are planning to roll this out in the event of an actual swine flu outbreak at this location. In an actual emergency, I wonder if dozens of panicked individuals in the drivers’ seats would result in some kind of traffic accident in the drive-through facility. Still, this is promising enough that it makes sense for other hospitals to implement, after doing some dry-runs of their own.
Read more about this in the Wall St Journal and in the Mercury News.